Policies

Privacy Policy

Last updated: March 21, 2026

MendMemory (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. We have written it in plain language so it is easy to understand.

1. Information We Collect

We collect only what is necessary to provide you with a safe, personalised experience:

  • Email address when you create an account
  • Game progress and activity within the platform
  • Payment details processed securely by our payment provider (we never store card numbers)
  • Anonymised usage data to help us improve the experience (only with your consent)

2. How We Use Your Information

  • To create and manage your account
  • To save your game progress
  • To process purchases and send receipts
  • To improve our games and content
  • To send occasional product updates if you opt in

3. Cookies & Tracking

We use cookies only after you give explicit consent via our cookie banner. Cookies help us keep you signed in, remember your preferences, and understand how people use the site through anonymised analytics.

You can withdraw consent at any time via the Cookie Settings link in the footer.

4. Data Sharing

We do not sell your personal data. We share limited information only with trusted third-party providers needed to operate the platform — such as our identity, payment, hosting, and analytics providers. Each is bound by their own privacy policy and applicable data protection law.

5. Data Security

All data is transmitted over HTTPS. We do not store passwords. We apply industry-standard security practices including encrypted connections, access controls, and rate limiting to protect your information.

6. Your Rights

You may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Withdraw cookie consent at any time
  • Receive a copy of your data in a portable format

To exercise any of these rights, email us at mendmemory@gmail.com. We will respond within 30 days.

7. Children's Privacy

MendMemory is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us at mendmemory@gmail.com and we will delete it promptly.

8. Changes to This Policy

We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of MendMemory after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

Questions or concerns? Reach us at mendmemory@gmail.com.

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